Responsible Gambling at FunBet
At FunBet, we are committed to promoting responsible gambling and ensuring our players enjoy a safe gaming environment. We understand that whilst gambling can be an enjoyable form of entertainment, it can sometimes lead to problems. That's why we provide comprehensive tools and support to help you maintain control of your gaming activities.
Our Responsible Gambling Tools
We offer a range of features to help you manage your gambling responsibly:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
- Spending Limits: Control your wagering by setting maximum limits on stakes and losses
- Session Time Limits: Determine how long you wish to play and receive automatic reminders
- Reality Checks: Receive pop-up notifications showing how long you've been playing
- Self-Exclusion: Temporarily exclude yourself from gambling for periods ranging from 24 hours to 6 months
- Account Closure: Request permanent closure of your account if you wish to stop gambling completely
All these tools can be accessed through your account settings or by contacting our Customer Support team.
Recognising Problem Gambling
Gambling should always remain enjoyable entertainment. You may be developing a gambling problem if you:
- Gamble to make money rather than for entertainment
- Chase losses with bigger bets
- Borrow money or use credit to fund gambling
- Spend more time or money gambling than you can afford
- Neglect work, family, or social responsibilities due to gambling
- Lie about your gambling activities to friends or family
- Use money intended for essential expenses like rent or bills
- Feel anxious, depressed, or guilty about your gambling
- Find it difficult to stop or control your gambling
If any of these signs apply to you, we strongly encourage you to seek help immediately and consider using our self-exclusion tools.
Guidelines for Safe Gambling
Follow these principles to keep your gambling enjoyable and under control:
- Set a budget before you start and never exceed it
- Only gamble with money you can afford to lose
- Never chase losses with bigger bets
- Take regular breaks and don't gamble for extended periods
- Never gamble when you're upset, stressed, or under the influence of alcohol
- Balance gambling with other hobbies and social activities
- Keep track of the time and money you spend gambling
- Never borrow money to gamble
Self-Assessment and Support
If you're concerned about your gambling habits, we encourage you to take our confidential self-assessment questionnaire. This tool can help you evaluate whether your gambling is becoming problematic.
Our dedicated Responsible Gambling team is available to provide support and guidance. Contact us at [email protected] or through our Live Chat service for confidential assistance.
Account Restrictions and Closure
Temporary Self-Exclusion: You can exclude yourself for periods from 24 hours up to 6 months. During this time, you will not be able to access your account or receive promotional materials.
Permanent Account Closure: If you decide to stop gambling permanently, contact our Customer Support team at [email protected]. Please withdraw any remaining funds before requesting closure.
Cooling-Off Periods: Take a short break from gambling with our cooling-off feature, available for 24 hours to 7 days.
Protection of Minors
Gambling is strictly prohibited for anyone under 18 years of age. We take the protection of minors very seriously:
- We use age verification systems to prevent underage gambling
- Keep your login details secure and away from children
- Use parental control software such as Net Nanny or Qustodio
- Never leave your device logged in and unattended
- Report any suspected underage gambling immediately
External Support Organisations
If you need additional help with gambling-related problems, these UK organisations provide free, confidential support:
- UK Gambling Commission - The official regulator providing guidance and protection
- BeGambleAware - Free support, information and advice for problem gambling
- GamCare - National gambling helpline: 0808 8020 133
- Gamblers Anonymous UK - Support groups nationwide
- GAMSTOP - National self-exclusion scheme
Contact Us
For any concerns about responsible gambling, contact our dedicated team at [email protected] or through our Customer Support channels. We're here to help you maintain control and enjoy gambling safely.
Remember: Gambling should be fun. When the fun stops, stop.